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ORDERS & SHIPPING

When will I receive my order?

We usually ship out orders the same day as ordered, unless you purchase the bottle after 3pm Central Time or on the weekends. Once the order has been shipped, it takes about 3-5 business days for the product to arrive at your address as we use the USPS Priorty Labels on every order. If you do not automatically receive a tracking number, please send us an email at support@godsgardenessentials.com

**COVID-19 Delays: While we continue to process and ship orders on time, your order may take longer than usual to be delivered due to the impact of COVID-19 on shipping carriers. Thank you for your patience and understanding.

Alert from usps.com: “USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE AND REMAIN COMMITTED TO DELIVERING THE HOLIDAYS TO YOU.”

 

How do I return my order?

If you do not love Stemy for any reason, simply contact us via phone or email and let us know you’d like a refund.

60-Day Money Back Return Policy applies as a full refund after 60 days for all first-time purchasers of an initial order of product. It does not apply to an individual’s additional product orders placed after an initial order. Limit one (1) guarantee per product/unit, per household.

 

How do I cancel my order?

Please call us immediately at 971-344-6722 and we will help you cancel an order if it was just placed. However, if your order has already shipped, we will not be able to cancel it. Instead, you can return the product back to us for a full refund. Please call us or email us for return instructions.

Oops I gave you the wrong address!

Please call us immediately at 971-344-6722 and we can try and help you fix the address. If the order has already been shipped we will have to wait until the product is returned to us.

Do you ship internationally?

Yes we ship to the following countries:

Germany

United Kingdom

India

New Zealand

Australia

Canada

Italy

Nigeria

Ireland

Mexico

Ghana

Kuqait 

South Africa

Philipines

South Korea

UAE

Pakistan

France

Morocco

Norway

Kenya 

Jordan

Please note that additional shipping charges vary based on region and will be added to cost at checkout. “

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